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FAQ

Answers about accounts, privacy, search engines, payments and the three CVinfo.me products.

Account#

How do I sign up? Click Get started. CVinfo.me has its own account system; it isn't shared with other services.

Can I delete my account? Yes, and you don't have to ask: Credits & billing → Delete account. It removes your account, your videos, your pages and your login. If you would rather I did it, use the contact form.

Privacy#

Where is my data stored? Everything runs on EU infrastructure from European companies:

  • your videos, pages and account data on servers and object storage at Hetzner in Germany,
  • the AI assistant and the automatic video and image checks at Scaleway in Paris,
  • payments through Mollie in the Netherlands,
  • the login on my own server (self-hosted).

The e-mails cvinfo.me sends (receipts, notifications) go out through Proton Mail in Switzerland. Nothing leaves Europe.

Who can watch my videos? Only people with the link. Videos are never listed publicly and are streamed through links that expire.

Do my pages show up on Google? Not unless you switch on Show in search engines for that page.

Payments#

Do credits expire? No.

Is there a subscription? No. You pay per creation; editing is free.

Which payment methods? Everything Stripe offers in your country, including cards.

Products#

What's the maximum video length? 2 minutes for a 2-credit link, 5 minutes for a 5-credit link.

Do I have to upload the same video again for every application? No. Videos live in your library (Dashboard → Videos): upload once, reviewed once, then put it on as many links and pages as you like.

How many slides can a presentation have? Up to 30.

Can I change a page's address? No, the address is fixed. Create a new page if you need a different one.

Can I use JavaScript on a page? Yes. A page is one HTML file, and your CSS and JavaScript are allowed. The editor preview runs inline scripts only; external scripts (e.g. from a CDN) run on the published page. See Pages.

My question isn't answered here. Send me a message through the contact form — I answer by e-mail, usually within one or two working days.